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General Consumer News

Fraud telemarketing and online sales

In Colombia more than 80% of web sites and telemarketing sales that sell electronics like cameras, mp3 or mobile phones and other products or services, have any irregularities, particularly with regard to information "poor or misleading "that offers consumers and fraud claims are unsuccessful because they are hiding with false information, sometimes they do from the outside and then not do anything about it.

Be very

careful when talking by phone from the bank where you have your account or credit card to offer discounts, we found that banks that have nothing to do and all this is part of the hoax to trick consumers and users.

Complaints and Grievances:

Concretely Protection Bureau Consumer Antioquia has "many" complaints related to this sector. One third of complaints arrivals is due to problems when shopping online and telemarketing having to do with all sorts of items, goods and services, the latter mostly in relation to package tours.

According to this analysis, the irregularities relate to the lack of information "key" that are "bound by law" to make available to the consumer. A clear manifestation of misleading advertising has a greater effect in the absence of knowledge of consumer protection rules in our environment.
also 50% of the problems are due to the famous shopping online and telemarketing companies provide information "incomplete or false information" about the total cost of purchase and omit information such as shipping.

The third most frequent type of problem is that web page without the information of the seller, which is difficult for the consumer who may contact them if a problem or complaint.

And perlite!, Recently, the Superintendency of Industry and Commerce, said state agency to process a claim prevented this type, because the seller was overseas the INS has only jurisdiction in Colombia, Hail Mary.
Well, they say, they were warned and were recommended!