In Colombia consumer protection rules dating back to 1981, we refer to Law 73, as the General Law of consumption, which derive Decree 3466/82, called the "Statute of the Consumer" . And Decree 1441/82 by which it regulates the organization, recognition and control system and monitoring of the leagues, we speak of three (3) decades of total disregard and abandonment of this subject, which increases every day abuses Colombia.Les consumers should read:
Index Theme Consumer Protection Compendium , r ummary general consumer protection rules and user
Decree 3466/82 , called "Statute of Consumer
Consumer Guide, and guiding principles for the protection of consumers and users
Single Circular , Superintendency of Industry and Trade
Standards and Consumer Protection Laws in detail:
■ Article 78 of the Constitution, which enshrines the basic principles o p consumer protection.
■ Article 365 of the Constitution on the efficient delivery of public services and the regulation and control.
■ Law 73 of 1981 , governing relations between producers, suppliers, retailers, importers and consumers, this law was regulated inter alia, by:
■ Decree 1441, 1981, governing the operation of leagues consumers, mechanisms, powers, regulatory and everything related to the effective defense of consumers coming and services.
■ Circular Conjunta de la Procuraduría General de la Nación y la Superintendencia de Industria y Comercio, al respecto de orientaciones para el cumplimiento de normas relativas a las competencias de l os Alcaldes en materia de protección al consumidor les menciona las obligaciones que tienen estos funcionarios en dicho subject, and sanctions that eels can apply for enforcing the rules in their municipalities.
Under the terms of Article 209 of the Constitution and Presidential Directive 04/06, is respectfully requested the mayors of the department of Antioquia, collaboration and cooperation necessary to ensure the protection of consumers of goods and services for which they can advance, among others, the following actions:
1. Provide assistance and cooperation to carry out the functions and the attainment of the objectives of Leagues and Associations of Consumers, as well as promote the establishment in each municipality of an Office of Consumer Protection and Legal Metrology and the implementation of a procedure for addressing complaints and consumer complaints.
2. Search the reactivation of Protection Tips Consumer support the establishment of Associations and Consumers League and to contribute to its strengthening.
4. Support social marketing, through mobile markets, farmers and community cooperatives and procurement of shopkeepers, seeking a regular supply of markets, with the main products of the family budget and necessities and arrange the signing of agreements Regular price freeze, on the most popular consumer products.
5. Implement quality control systems for goods and services and campaigns for the protection check consumer and legal metrology, as well as appropriate measures to enable consumers to know, so visible in businesses, the price of the items offered to público.5. Tending towards involvement of Consumer Associations and Leagues in the study of the provisions that concern them.
6. facilitate, in matters within its competence, the involvement of Consumer Associations and Leagues, within the space of local.7 media. Providing, within its competence, which students do their duty as counsel to the Judiciary
League and consumer associations.
Decree 1485 of 1996, partially regulating the Decrerto 3466/82 on public posting of prices.
Decree 1441 of 1982, by which the constitution is reglamanta league performance and consumer associations.
■ Act 1086 of 2006 , through which law students can make their judiciary as advisers to the leagues and associations of consumers.
Basic Consumer Rights
■ Basic Needs: You have the products and services to meet your needs.
■ Information: the right to be protected from advertising or dishonest or misleading labeling.
■ Election: the right to choose products and services at competitive prices with the certainty of obtaining a satisfactory quality.
■ Representation: the right to express consumer interests in the development and implementation of government policies.
■ Repair: the right to be compensated in cases of false information, poor quality products or unsatisfactory services.
■ Education: is entitled to acquire the knowledge and experience needed to be an informed consumer.
■ Healthy Environment: the right to live and work in an environment that is not threatening or dangerous and which permits a life of dignity and welfare.
Day
World Consumer Rights
On March 14, 1962 the United States President John F. Kennedy announced the rights of all consumers and invited to celebrate this day. Then the United Nations Organization guidelines proved Consumer Protection 1985.Esto year means a recommendation to all countries to implement courses of action to support consumers and legislators, including the rights of consumers, in which in the case of Colombia are contained in Law 73 of 1981, the "Statute of the Consumer" and the Constitution of 1991, between International otras.Consumers CI, global organization that defends the rights of consumers in more 115 countries, decided to rededicate the " Day World Consumer Rights " this year, March 14, 2010, his campaign for respect for the users rel financial system " Our money, our rights"
International Cooperation Agreement
On November 7, 2008 the Secretary General of the Organization of American States José Miguel Insulza, and Gene Kimmelman, representing Consumers International, signed a Cooperation Agreement proposed joint actions for the promotion and protection of consumer rights in the region.
Support Agencies
The Protection Bureau Consumer and User , ensure the establishment and operation in coordination with the Municipal Administrations of the following organizations to support their management on the issue of consumers and users:
■ Protection Municipal Council Consumer
Municipal Committee ■ Price ■ Meat
Police Corps Consumer Protection Civic
Police Corps Consumer Protection Civic
0 comments:
Post a Comment