standards that protect consumers, require any producer or importer retailer to answer for the minimum quality of the articles they produce and venden.Asà same, this set that the consumer may assert his rights before he was sold. They can not therefore leave traders with the excuse the claim must be made to the manufacturer.
Today
accordance with the provisions of Decree 3466/82 which sells has the obligation to answer for what has sold.
Other Consumer Guarantees
There is a special type of items that require special tin dish, such as appliances, furniture, automotive, spare parts and machinery, among otros.Cuando buy these items, price the consumer is required to guarantee in writing and clearly specify where the word or term and efectiva.Es procedures to make it very important to know that both the minimum guarantee as others, include the obligation for those who sell to provide the necessary technical assistance, repair, supply parts, and other necessary. It is understood that this obligation for the seller is implicit in the business auque escrito.Siempre not claiming the effectiveness of a security within the time allowed, the consumer does not have to pay any amount for any reason, such as transport, spare parts, labor. These costs are all borne by the seller.
In case of repeated failures, proceed to exchange item for another of the same species if the consumer requests it. You can also demand repayment of money pagado.Si you have breached any warranty on a product or service, make your claim or complaint in the comments box or immediately contact the consumer lines 97 91 314 843
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